Services
The full operations stack for K-12 EdTech.
Every function covered. Embedded inside your team or handled from the outside — whichever fits.
GTM and Revenue Operations
CRM architecture, pipeline design, HubSpot infrastructure, quoting automation, post-demo sequences, and the full lead-to-renewal cycle. We build and run the commercial engine that takes a prospect from first touch to closed deal to renewed customer — without anything falling through the cracks.
Finance Operations
Billing, invoicing, accounts receivable, accounts payable, collections automation, finance stack integration, vendor payment management, and accountant coordination. We build the financial infrastructure that keeps cash flowing and gives you a clean, reliable picture of where things stand.
Customer Operations
Onboarding programs, customer success infrastructure, support team buildout, intelligent chat triage, retention strategy, and CSAT benchmarking. We keep your customers, grow them, and build the repeatable systems that make it happen without depending on one person to hold it all together.
Systems and Automation
We make your tools talk to each other. Your CRM becomes the central hub — pulling in data from your finance stack, support platform, product, and beyond — so your team stops switching between tools to find answers. We then identify every manual process slowing you down and rebuild it as a scalable, automated workflow.
EdTech Compliance
Data privacy agreements, district security questionnaires, RFP handling, FERPA and COPPA operational support, and compliance team buildout. We handle the entire compliance layer so you can sell into districts and close contracts without it becoming an engineering bottleneck or a founder headache.
People and Team Operations
Ops team hiring, training, onboarding, KPI design, role definition, and org structure. If you're building your first ops team or inheriting one that needs reshaping, we design the structure, hire the right people, and make sure they're set up to actually perform — not just fill a seat.
Ready to get your ops running?
Tell us where you are and we'll take it from there.
hello@frivenops.com